Return Policy

Warranty and Return

·         Dead on Arrival (DOA)

·         45 Day Money Back Guarantee

·         One Year Free Repair Warranty

·         Warranty Exemptions and Notes

·         How to request warranty (return, repair and refund)

·         Missing items, wrong items or package sent

·         Other special product warranty

·         Notes about refunds

·         Lifetime Technical Support

We want you to love our products as much as we do. All items we ship have successfully passed our rigorous Quality Control inspections. Our warranties ensure you have a fantastic gadget experience while giving you total peace of mind. Most items sold by reowi are covered by the following comprehensive product warranties. If, in an unlikely situation you are not covered, please check our Warranty Exemptions and Notes below.

3 Day Dead on Arrival (DOA) Guarantee 

If your item arrives damaged or is not working, please follow the warranty process and contact our Support Center for RMA authorization within 3 days of the order being received. The item will be replaced with a new product free of charge (we will reimburse you the return shipping cost), or you can choose to receive a full refund. Enjoy total peace of mind: every single purchase is 100% risk-free each time you shop at reowi.